Terms and Conditions of Sale
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Minimum Order: Minimum orders of 12 markers each type, unless otherwise noted. Absolute minimum orders we can accept are 72 marking pens or $75.
Freight Terms: F.O.B. Englewood, New Jersey. Prepaid orders of $750.00 or more within the continental U.S.A. (Excluding Alaska, Hawaii, and Puerto Rico)
Payment Terms: Payment terms are net 30 days with approved credit, F.O.B. Englewood, NJ - We accept VISA, MASTERCARD, and AMERICAN EXPRESS.
Shipping Charges: Shipping charges are prepaid by us and billed to you.
Terms & Conditions: All orders are subject to acceptance by Arro-mark Company. All Items sold to the purchaser are for resale only. All prices quoted or listed in our printed literature are subject to errors and omissions. All prices are subject to change without notice.
Return Policy: Contact our customer service department before returning any merchandise. All return requests require written authorization from the factory. Goods purchased within 6 months of the request will be considered for return. All requests must include party numbers & date of purchase. Authorized returns are subject to a repacking & handling charge of 20% of the net value of the goods plus transaction.
Claims: All shortage claims, non-delivery of shipments and damages must be made to delivery carrier as well as the co-signer immediately upon receipt of shipment.
Additional Sizes: We can accommodate orders for markers that are of different sizes than what are listed in our literature and website.
Additional Colors: Custom colors are available. Ask for quotes.
For Items not listed: Fax, call or email for items not shown or listed or for larger quantities.
Price Changes: Prices can change without notice due to circumstances beyond our control.