Frequently Asked Questions
To Place an Order:
Call us toll free at 1-888-440-2776 (ARRO)
In New Jersey, call (201) 567-4112
Fax your order to (201) 567-1373
Email your order to email@example.com
Contact us via snail mail:
Arro-Mark Company, L.L.C.
158 West Forest Avenue
Englewood, New Jersey 07631 USA
To Request a Sample:
You may contact us directly via phone, fax or e-mail us at firstname.lastname@example.org.
In your email please be sure to indicate your Name, Company, Address, Phone number, type of Sample with Model # and color and any other information you wish to include.
Software Required to View this Web Site:
(required to view PDF files).
To Locate the Correct Model Numbers:
Model numbers are specified on the page in website and catalog of each respective product. Please note that for items yet to be added to our system, the model number "00000" will be listed.
Please contact us for additional assistance or if you have any questions.
To Find the Correct Nib Size:
To find a nib size that best suits your requirements, please download our guide to nib sizes (Adobe Acrobat Reader is required to view this file).
If you have an old catalog featuring any of our old email addresses, please be aware that we have updated our email system September 2017. Please send all email communications to
If your have any questions about our products or require additional assistance, please contact us toll free at 1-888-440-2776 (ARRO) or email us at email@example.com.